For many small and midsize businesses (SMBs), IT support often means calling someone only when something breaks. It’s a familiar approach reactive, seemingly affordable, and easy to understand. But beneath the surface, this “break-fix” model is quietly draining resources, productivity, and peace of mind. The Hidden Costs of Break-Fix IT Every hour of downtime is lost revenue and reputation. When technology fails, teams can’t work, deadlines slip, and opportunities vanish. Stu

Today, you will get a chance to learn more about Pratham Pachchigar, our IT Systems Technician/System Administrator and his role at our company! What is your role at the company, and what are your key responsibilities? I am an IT Systems Technician/System Administrator with key responsibilities including managing and maintaining client IT Infrastructure, troubleshooting Microsoft environments, networks, and security issues, administering Microsoft 365 environments, and ensur

We're beyond firewalls, antivirus, and basic VPNs to advanced authentication and remote access protections The way we work has changed forever. Across Canada and around the world, remote and hybrid work models have moved from temporary, pandemic-era solutions to long-term business strategies. And while this flexibility brings benefits like access to global talent pools and cost savings, it also opens the door to a whole new world of cybersecurity risks. In 2025, it's not enou