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Your comprehensive guide to choosing the right IT support partner
IT Services Buyer's Guide
Welcome to the IT Services buyer's Guide! This guide is designed to help business owners and managers navigate the complex world of IT support. Dive in to discover practical advice, and expert tips to make informed decisions and elevate your business with the right IT support and drive growth.
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Chapter
Previews
1. Technology changes everything in our businesses
The importance of robust IT support and cybersecurity in business, encouraging readers to switch to the author's company for better IT strategy and data security integration in long-term planning.
2. You’ve got a business plan. Do you have an IT strategy?
The critical role of a well-thought-out IT strategy in business success, highlighting the importance of aligning it with your business plan, regularly updating it, and partnering with proactive IT support to ensure technology aids in achieving business goals efficiently.
3. Why business owners & managers switch IT partners
The top reasons businesses switch IT support partners, emphasizing the importance of proactive, responsive, and personalized IT support that aligns with business goals and ensures robust data security and effective communication.
4. Protect the most important thing in your business
The importance of protecting business data from cyber threats, emphasizing the need for regular cybersecurity training, proactive measures against malware and ransomware, and customized "blended security" solutions to balance protection and usability.
5. Why you should be highly skeptical of all IT support companies
Advises on selecting an IT support partner, emphasizing the importance of asking critical questions to ensure they are proactive, knowledgeable, and capable of adapting to your business's evolving needs.
6. What every IT support company wishes you know about IT
The importance of constant monitoring and maintenance of IT setups, the value of long-term partnerships with IT support companies, and why outsourcing IT support offers better expertise and value compared to in-house solutions.
7. How to help your internal IT people, if you have them
The benefits of co-managed IT support, where an external IT partner complements in-house IT staff by providing additional support, strategic advice, and handling routine tasks, ensuring comprehensive IT management and protection.
8. Don't take our word for it: Here's what our client say
Testimonials from clients praising the reliability, knowledge, and proactive approach of the improvingit staff, highlighting their commitment to providing sound advice and excellent IT support.
9. About us
Improvingit, an IT consulting firm founded in 2007 by Wim Kerkhoff. The firm specializes in Windows and Linux systems, offering in-depth expertise, effective communication, and smooth project management. Improvingit values long-term partnerships, continuously improves its services, and integrates both technical and strategic support to help clients achieve their business goals efficiently.
10. What will typically happen during your first 90 days
In the first 90 days, improvingit will thoroughly assess your current IT setup, address any existing issues, and develop a tailored technology strategy, ensuring a smooth transition and setting the foundation for a long-term partnership focused on your business success.
11. What to do next
Invites readers to book a no-obligation video call to explore partnering with improvingit for IT support, emphasizing the opportunity to discuss business needs and ensure a good fit for long-term growth.
What's Inside
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Technology is critical for business success
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It support should be proactive and patterner-ship based
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Switching IT partners is often necessary
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Cybersecurity is essential
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IT support companies vary widely in quality
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Outsourcing IT support is often better than in-house
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Long-term partnerships are beneficial
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The first 90 days are critical
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Choosing the right IT partner requires careful consideration
