We are improvingit
At improvingit, we're not just a group of tech experts - we're your dedicated partners, committed to making your organization run smoothly. Think of us as the behind-the-scenes superheroes who are here to save the day when things go wrong... But also to prevent things from going wrong in the first place!
What We Are About
Unlocking Potential
We believe that everyone, and every organization has potential to succeed, when given the tools and training to do so. By engaging in our community, professionally, socially, and charitably we can build trust and unlock the potential of everyone.
Here's the thing: IT doesn't have to be necessary evil. When done right, it can be your secret weapon! If you want your organization to grow, your IT should be working with you, not against you
In fact, that is why we changed our name. The time had come for a change to something that better spoke to who we are as a company, so we thought long and hard on how we could more accurately put our core values front and centre, (and that wasn't already taken). At its core, that is what we do. We use technology, process, your experience (and ours) to make everything better, improving it a little every day.
What Else Are We About
Build Trust: Through Community
Building trust through community involves asking intelligent and caring questions, listening and reading well, and following through on our commitments. It's important to show our value and preserve trust even after formal relationships end. We engage in our community with donations and our time to help it thrive.
Better Today Than Yesterday
Striving to be better today than yesterday means continuously improving our skills and mindset, gaining more experience, and enhancing our client's organizations. We share knowledge and experience with others; helping them streamline and improving processes. We all grow together.
Lean Into Challenges
Leaning into challenges requires seeking new perspectives and relying on the experiences and wisdom of others. We must be willing to try and fail until we succeed, tackling challenges one step at a time. Meeting obstacles head on, together with our clients we solve what seems impossible.
Look At The Bigger Picture
Looking at the bigger picture involves providing effective solutions that are neither overcomplicated nor insufficient. It's essential to think pragmatically, consider all the factors without losing sight of the mission. We understand that while we don't know everything, we will discover and figure it out.
Meet our Team
Our Office in Chilliwack
Like many businesses, we moved to a fully remote workplace over COVID. We found this helped us expand by building a workforce and the tools needed to make this work successfully. We were able to bring on skilled staff from all over Canada. Post lockdown, we moved offices to a space that was perfect for our new way of operating. To this day we have a hybrid workforce, with some staff in the office, some remote and some hybrid.
