"Ruth & Naomi’s views improvingit as a crucial partner. Their excellent collaboration has been consistent in addressing our daily IT needs and strategizing for growth and demand."
SCOTT GAGLARDI: Executive Director
Why Local Business Trust US
What We DO
Experience has taught us that our clients are most successful when we are part of their team, offering not only IT services but advice and guidance. That is the managed part of managed services.
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Everything you need to succeed
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All your support needs
Fed up with tech issues hurting your business?
Dealing with downtime, security worries, and limited IT help?
Regain peace of mind.
Managed IT services ensure smooth operations, strong security, and expert support.
aka vCIO
Is your team struggling to keep up with the ever-changing world of technology?
Do you find yourself constantly firefighting IT issues instead of focusing on strategic growth?
It’s time to embrace the power of a Fractional CIO
(virtual Chief Information Officer)
Expand Your IT Capacity with Expertise When You Need It
Co-managed IT services provide IT departments with additional resources when needed, fostering a partnership and collaboration. This approach allows teams to share workloads, collaborate, and access expertise, allowing them to focus on more significant projects or projects that require more support. This approach allows for better job performance and company growth.
Technology shouldn't get in the way of your business.
We can fix that.
In your free, no obligation consultation we'll talk about:
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Your business
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Your goals
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How you use technology now
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What's working
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What's not working
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What you'd like to be better
Our goal is to learn about you and your business first, not just sell you something. We're there to listen and if there's a fit; we'll talk about steps.
We're looking forward to meeting you!
Book a Free Consultation
FAQ’S
01
Who provides managed IT services in Chilliwack and Abbotsford?
improvingit provides managed and co-managed IT services for small and mid-sized businesses in Chilliwack, Abbotsford, and across the Fraser Valley. Our local team delivers responsive support, proactive management, and predictable pricing.
03
How quickly do you respond to IT support requests?
Our helpdesk typically responds within one business hour. Urgent or emergency issues are prioritized and handled immediately by our on-call technicians.
05
Can you work alongside our in-house IT team?
Yes. Our co-managed IT services are designed to support internal IT teams with additional expertise, advanced tools, and escalation support, without replacing your existing staff.
02
What’s included in your managed IT service plans?
Our managed IT service plans include unlimited remote support, proactive monitoring, cybersecurity protection, and on-site support when needed. Each plan is tailored to your business size, team, and technology environment.
04
Do you offer on-site IT support in the Fraser Valley?
Yes. improvingit provides on-site IT support throughout the Fraser Valley, including Chilliwack, Abbotsford, Langley, and surrounding communities. While many issues are resolved remotely, hands-on support is available when required.
06
What happens during a free IT consultation?
During a free 30-minute consultation, we review your current IT environment, identify potential risks, and provide practical recommendations to improve reliability and security. There is no obligation.
